Where can I find claims contact information? Alternative Balance Support August 13, 2018 15:01 Updated Follow The claims contact information can be found in your Members-only Section under "Claims." Related articles How do I submit a claim? What is the claims process? How do accidents and injuries affect your business? How do I know if an incident may be a covered claim? Can I cancel my policy and get a refund? Comments 0 comments Please sign in to leave a comment.